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Explore is your employees' one-stop resource for information about their health care benefits. On, employees can look up claims information, find a doctor or clinic in the network, order additional ID cards or print a temporary card, find out what their plan covers, locate pharmacies and prescription drug information, and more. Take a video tour of the site or just explore for yourself once you've registered on

On you can:

  • Print a temporary ID card or order extra cards
  • Access personalized claim and account information
  • Check your benefits and coverage
  • Find a network physician or other health care provider
  • Get information on prescriptions and pharmacies
  • Begin taking steps to improve your health and wellness

Log in to

Take a Tour of mymedica

In this self-guided demonstration, learn about what has to offer. Click the Register Now or Login buttons in the demo to start the tour.

Take a tour of »

Registration Troubleshooting

Here are some common questions regarding registration on mymedica.

  1. On the left-hand side of the home page, click Register Now.
  2. Enter your first and last name, your date of birth, your nine-digit member ID number and five- or six-digit group or policy number (these numbers are found on your Medica ID card). Click Next Step.
  3. Create a username and password. Click Next Step.
  4. Enter your contact information and choose your security questions. Click Submit.

For more details, see the registration guide.

View "How to Register on mymedica" guide »

You'll need information found on your Medica ID card to register for This includes your group or policy number (five or six digits) and your member ID number (nine digits).

If you don't have an ID card, but you do know your group or policy number, you can register for using your Social Security number instead of your member ID number.

If you have already registered and used before but are now having trouble accessing your account, your group or policy number may have changed.

Check your current ID card to see whether your group or policy number has changed. If it has, you'll need to re-register using your new group or policy number.

Depending on your employer and your health care plan, you may receive your ID card as early as two months before your Medica coverage begins. You can register for as soon as you receive your ID card, but you won't see all the information about your new benefits until the date your coverage starts.

To balance state and federal regulations, Medica's privacy policy limits the claims information you can see for your dependents. Children age 13 and older need to have their own account. They can create their account using their name and date of birth.

Claims for children under age 12 will display on mymedica when the plan subscriber is logged in to the website.

Children age 12 don't have access to mymedica and will instead receive claims information in the mail.

Due to state and federal regulations, spouses and partners must register separately on

Because your account contains personal health information, there are safeguards in place to protect it. If you get locked out of your account, call Technical Support toll free at 1-877-844-4999, Monday through Friday, 7 a.m. to 9 p.m. Central Time. When calling, please have your member ID card handy. You may also be asked to verify your identity by providing your Social Security number.

If you need help logging in to, call Technical Support toll free at 1-877-844-4999, Monday through Friday, 7 a.m. to 9 p.m. Central Time.

If you have questions about your benefits, call Medica Customer Service at the number on the back of your ID card..

Date: 10/22/2017 11:16:19 PM Version: 4.0.30319.42000 Machine Name: PWIVE-CMSWEB01